FREQUENTLY ASKED QUESTIONS

Answers to Your Most Common Questions

Get quick, reliable info about our restoration services, insurance process, emergency response, and what to expect when you call DRYmedic.
Are DRYmedic’s techs licensed and insured?

Yes, all our technicians at DRYmedic are not only highly skilled and experienced in restoration work, but they are also fully licensed and insured. You can have peace of mind knowing that our technicians are trained to the highest industry standards and that we have the necessary insurance coverage to protect both our team and your property.

Does DRYmedic work with insurance companies?

Absolutely! DRYmedic understands the importance of working seamlessly with insurance companies to ensure a smooth and hassle-free process for our customers. We have extensive experience navigating insurance claims and will work closely with your insurance provider to handle all the necessary documentation and communication, acting as your advocate throughout the process.

How disaster planning can help

Experiencing water damage, fire destruction, or any other kind of natural or man-made disaster can be devastating — the disruption to the learning process and the emotional impact on students can be difficult to overcome. That’s why it’s important for educational facilities to be proactive and have a disaster plan in place.

How do I know when to hire a restoration company?

It is recommended to hire a restoration company like DRYmedic when you encounter significant damage to your property due to water, fire, mold, or other emergencies. While a contractor might be your first thought, a restoration team is more trained in these specific areas of damage. Our team will get your business or home back to pre-loss condition in no time, ensuring you’re not left with lasting issues down the road.

How long does the restoration process usually take?

Timelines of each restoration project can vary based on the damage and size of the job. However, while surveying the scene, the DRYmedic team will always provide a customizable restoration plan and timeframe so you know what to expect every step of the way. Rest assured that we work diligently to minimize downtime and restore your property as quickly as possible while ensuring thoroughness and attention to detail.

How quickly does DRYmedic generally respond to an emergency?

With 24/7 emergency service and rapid response times, we strive to arrive onsite as soon as possible to start your restoration process. Time is of the essence in restoration, and we aim to mitigate further damage and begin the restoration process as quickly as possible.

What You Can Expect During the Cleanup Process

When you choose DRYmedic, you can be sure that the water cleanup process will be handled quickly, efficiently, and with minimal disruption to your daily life. Our technicians will continuously monitor and record moisture levels in affected areas throughout the restoration process to ensure no further damage occurs. With these preventive measures in place and our specialized equipment, you can trust that your property's restoration process is being handled professionally and thoroughly.

Have more questions?

Our team is ready to help restore your property to its pre-loss condition, from start to finish.

24/7 Disaster Hotline (317) 406-5155