water damage in the ceiling

A flooded house that leads to extensive water damage can be a homeowner’s worst nightmare.

If this happens to your home, there are a few things you can do to contribute to a smoother recovery process for you and your family.

Here are some proactive ways you can streamline the repair and restoration process following water damage and make the best of a difficult situation.

Know your emergency contact information

Keep a list of emergency contacts, including water damage restoration professionals, insurance providers, and local authorities.

Report the damage ASAP

Report water damage to your insurance company, and then restoration professionals, promptly, including detailed information about the extent of the damage and any immediate safety concerns.

Document the damage

Take photographs or videos of the water-damaged areas before any cleanup or restoration efforts begin. It’s important to maintain a visual record for insurance claims and restoration assessment.

Prioritize safety for yourself and family members

Evacuate the premises if necessary and avoid entering areas with standing water until it is determined to be safe.


Maintain open communication with restoration professionals. Share relevant information about the cause of water damage and any concerns you may have. Ask questions so you can stay informed about the progress of the restoration work.

Know what your insurance covers

Understand your insurance coverage and policy details and clarify any doubts about what is covered and how the claims process works.

READ MORE: Water Damage from Plumbing Leaks Is Common Homeowners Insurance Claim

Take steps to preserve your belongings

As long as it’s safe to do so, take immediate steps to prevent further damage, such as shutting off water sources or moving valuable items to a dry area. Don’t know where your shut-off valve is? Here is how to find it

Follow restoration guidelines

Follow the instructions given to you by restoration professionals, including any drying or cleanup guidelines to prevent complications in the restoration process.

READ MORE: Do’s and Don’ts of Dealing with Water Damage

Determine a temporary relocation plan

Have a temporary relocation plan in place if extensive restoration work is required. Coordinate with restoration professionals to understand the timeline for completion.

Take an inventory of your personal belongings

Document and inventory damaged personal belongings. You’ll need this information for insurance claims, and this can help restoration professionals prioritize their efforts.

Conduct a final inspection

Conduct a final inspection of the restored areas before moving back in. Ensure that all work meets your satisfaction and report any remaining issues promptly.

Take preventive measures for the future

Implement preventive measures to avoid future water damage, such as regular maintenance of plumbing and drainage systems. Contact our sister brand, Benjamin Franklin Plumbing, who can help you with all of our plumbing maintenance needs. They have compiled a home maintenance plumbing checklist for your reference. 

By taking these proactive steps, you’ll be able to experience a more efficient and successful water damage restoration process and get back to normal quickly!

If you’re facing water damage, your local DRYMedic is here to help. Call us at (888) 462-0080, and we’ll remove the water, start the restoration process, and perform mold removal services if you have mold growth as a result of the water damage.